Question 1

How long does a typical project take?

Accepted Answer

It depends on scope. A marketing site or landing page typically takes 2–4 weeks. A full web application is usually 2–4 months. A custom enterprise software build runs 4–8 months. We give you a detailed timeline during discovery before any contract is signed.

Question 2

Where are you based, and which timezones do you cover?

Accepted Answer

invoXol is based in Vancouver, British Columbia, working with clients across Canada, the USA, and beyond. We run stand-ups, demos, and reviews on your schedule — with full overlap across North American time zones.

Question 3

What does "source code ownership" mean?

Accepted Answer

Everything we build for you is yours — 100%. All code, design files, assets, and infrastructure config are handed over at project completion. No lock-in, no licensing fees, no hidden royalties.

Question 4

Do you offer ongoing support after launch?

Accepted Answer

Yes. Our Support & Maintenance retainer covers bug fixes, security patches, dependency upgrades, performance tuning, and feature enhancements on a predictable monthly basis. You get a dedicated support engineer and defined SLAs.

Question 5

How does pricing work?

Accepted Answer

Each engagement is custom-quoted from scope. We use fixed-scope, fixed-price proposals for project work and predictable monthly retainers for ongoing services. After your initial conversation we send a detailed proposal within 24–48 hours — no obligation.

Question 6

Can I start with one service and add more later?

Accepted Answer

Absolutely. Most long-term clients start with one engagement (often Custom Software or a Web App) and expand into design, QA, or marketing as the product matures. We make it easy to scale up or add complementary services without renegotiating the original scope.

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